CUSTOMER CARE

Shipping Policy

Orders are prepared within 3–5 business days. After shipment, estimated U.S. delivery is 7–12 business days. Delivery estimates are not guarantees and can vary by destination or carrier conditions.

Tracking information is sent after your order ships. Please allow the carrier time to register the first scan.

Customers are responsible for providing a complete and accurate shipping address. If you need help with an order, contact vortray@onservice.online and include your order number.